Bug reports

When navigating to view a private file from within the Admin Portal, several communities reported being randomly taken to the sign in page. After entering their correct credentials, the system didn't move forward with signing them in. It kept looping them back to the sign in page.

Send a receipt of any purchase, like letters. This would give our admin a quick way to get a reimbursement from the HOA treasurer.

Over the weekend, when a blast text message was sent, many of the messages were being marked as spam by phone carriers.

When trying to mail a letter to an address that uses an alternate location for the community, you get an error message that those addresses are invalid. However, these addresses are valid.

When attempting to view an Apple Pages file attached to a form via the "View submission history" button, you receive a page full of indecipherable text.

When adding a link to a survey to a news article, the system doesn't recognize that you've already submitted a response or that the survey is inactive. We even logged out and back in after deactivating the survey, then clicked the survey link, and it still took to the page to submit a response.

When viewing the details for a mailed letter from November 27, 2023, clicking the magnifying glass icon under the "PDF" column results in an error message ("Forbidden" "status_code": 403). However, clicking "View letter" brings up a copy of the letter.

When sending a blast email to a recipient with a "@ bellsouth.net " or "@ att.net " account, the communication details show the message was blocked. After running an audit on the email addresses, it shows that the messages were not accepted for "policy reasons." If you visit the link provided in the diagnostic code, it says it's a permanent problem and could be caused by a few different reasons.

When entering the country, community, and representative information, you were able to progress to the next step without issue. However, after entering the deposit account information (9-digit routing and 10-digit account numbers), the "Continue" button is unresponsive. This behavior was experienced using Microsoft Edge on a Windows computer and Google Chrome on a MacBook.

Hi, I'm trying to merge accounts, and I'm getting an error message. Only half the message is displaying - the other half is outside the message window so I can't read the message. The screen shot is attached below.