Retention period for email accounts that prevents deleting messages
Meredith Owens
Allows users to automatically retain all emails in a community-branded email account for up to 10 years, preventing them from being deleted during this retention period. This type of feature is offered at an extra cost by our email account provider, so it'd likely need to be offered at an extra cost to communities who would opt into using this type of feature.
Log In
K
Ken Chrismond
Our community would be willing to consider paying for a cloud-based archival account and pay yearly for this service.
Janelle Miner
Since we all have to keep HOA board emails, I would like to see an archive process that allows us to move emails to a cloud account (OneDrive, Google Drive, etc.)
Meredith Owens
Janelle Miner: Within the webmail portal, you can export those messages to then upload them to your preferred cloud-based storage software (e.g., Google Drive). Those instructions are provided here: Importing and exporting emails.
Janelle Miner
Meredith Owens, Thank you.
Meredith Owens
Merged in a post:
Prevent deleting messages in email accounts
K
Ken Chrismond
Board Members with community created email accounts should NEVER be allowed to delete email. This email must be retained for legal reasons. Is there a way to prevent them from deleting email items in their account?
C
Chris Juzda
Agree strongly but kind of doubt they can make this available.