Unable to view community in Admin Portal
T
Test Account
I am getting the message "No eligible communities"
It looks like you’re not a member of any communities where you have administrative privileges." My email address is [REDACTED FOR PRIVACY] and it is not a "test account"
Log In
Meredith Owens
Test Account: Hi Jerry, yes, you have full administrative privileges on the Creekside Gardens Homeowners Association website. Since you've posted this report from the"Test Account" profile, you may be logged into that profile on the Admin Portal instead of the one under your name.
Please click on the initials or profile picture in the upper-right-hand corner of the Admin Portal to check which email account you're currently logged into. If it's not your email beginning with "creekside.hoa.321@," then select to sign out and log in with those credentials instead.
If you log into the profile under your name and continue to receive this message, please share a screenshot with us, like the one provided below.